We document the methodologies, frameworks, and approaches we use during engagements. This captures not just what we did, but the thinking behind it - enabling your team to adapt and evolve the work going forward.

What's delivered:

• Framework and methodology guides
• Decision rationale documentation
• Best practice codification
• Lessons learned capture
• Contextual adaptation guidance

We create step-by-step playbooks for recurring activities and processes. These operational guides enable your team to execute consistently without needing to reinvent approaches or rely on individual memory.

What's delivered:

• Process playbooks with step-by-step instructions
• Standard operating procedures
• Checklists and quality standards
• Troubleshooting guides
• Template and tool documentation

We run interactive handover sessions where your team practices taking over activities under our guidance. Hands-on practice builds confidence and competence in ways that documentation alone cannot achieve.

What's delivered:

• Structured handover workshop facilitation
• Hands-on practice sessions
• Shadow and reverse-shadow periods
• Q&A and clarification sessions
• Competency verification

We provide a transition period where your team takes the lead while we remain available for support. This safety net enables confident handover while addressing questions and issues as they arise in real work.

What's delivered:

• Reduced-intensity support period
• On-demand question access
• Work review and feedback
• Issue escalation path
• Gradual support reduction

We provide ongoing advisory access after formal engagement ends. When new situations arise or questions emerge months later, you have a direct line to people who understand your business and the work we did together.

What's delivered:

• Post-engagement advisory hours
• Email and call access
• Periodic check-in calls
• Strategic question consultation
• Relationship continuity